Your satisfaction is our top priority! If the product you received doesn’t meet your expectations, we’re here to assist you.

• Pickup: We will arrange for the pickup of the product. After receiving the item, we will process your exchange.
• Exchange Process: To initiate an exchange, please email us at support@varnavastra.com with your Order ID and the reason for the exchange.
• Time Frame: Exchange requests must be submitted within 3 days of receiving the product.
• Review and Response: Our team will review your request and respond within 24-48 hours.
• Condition of Product: Please return the item in its original packaging, unopened, and undamaged, with all original tags and labels attached.
• Dispatch: Once we receive the returned product, we will promptly dispatch the requested item to the original shipping address.
• Clearance Items: Items purchased during a Clearance Sale are not eligible for exchange.

We strive to make your exchange experience as smooth as possible. Thank you for choosing Varnavastra!

Return/Refund Policy:

• Pickup: We will arrange for the pickup of the product. Once we receive the item, we will process your exchange request.
• Return Process: To initiate a return, please email us at support@varnavastra.com with your Order ID and order details.
• Time Frame: Return requests must be submitted within 3 days of receiving the product.
• Approval: Upon approval, you will receive a notification via email.
• Packaging: The product must be returned unused, unwashed, and undamaged. Please ensure it is properly packed with the original packaging and tags intact.
• Non-Returnable Items: Gift cards, personalized products, sale items, clearance items, and promotional items are not eligible for return or exchange.
• Refund Processing: Refunds will be processed within 7 business days after the product has been received and inspected. The refund will be issued to the original payment method used.

Cancellation Policy

We understand that plans can change. To ensure your convenience, we have outlined our cancellation policy below:

• Cancellation Process: To cancel an order, please email us at support@varnavastra.com with your Order ID and the reason for cancellation.
• Time Frame: You may cancel your order within 24 hours of placing it. Once the order has been processed and shipped, it cannot be canceled.
• Refunds: If your order is eligible for cancellation, we will initiate the refund process within 5-7 business days.
• Notification: You will receive an email notification once the cancellation and refund process is complete.
• Non-Cancellable Orders: Some products may not be eligible for cancellation due to their nature or customization. In such cases, we will clearly communicate this to you at the time of purchase.

We aim to make the cancellation process as seamless as possible while ensuring the continued smooth operation of our services. If you have any questions or concerns regarding cancellations, please feel free to contact us at support@varnavastra.com.

Varnavastra reserves the right to update or modify this Cancellation, Return, Exchange, and Refund Policy at any time without prior notice.